Contact Us

For all enquiries regarding BaByliss PRO products, please contact us on the following:

Customer Care: 0370 5133191


The Conair Group Ltd.
Crockford Lane
RG24 8AL

Returns and Exchanges:

If you would like to return an item to us, please obtain a Return Request confirmation, which you can submit via "My Account" (Online purchases only). When sending your item back, please enclose your name, address, telephone number and proof of purchase and return to:

Customer Care Centre
Conair Logistics
Unit 4, Revolution Park
Buckshaw Avenue
Buckshaw Village

If you are returning a faulty item, please include a brief description of the fault identified.


Our Dedication to Customer Care

BaByliss PRO, part of The Conair Group Ltd,  is a Full Member of The Retail ADR




Press & PR:
For all press enquiries please contact:
Sam Johnson
Call: 07517 029173

Alternatively, you can submit your query using the form below:

The Conair Group Limited collects your personal data in order to answer your queries and send you pertinent information. Data marked with an asterisk (*) are required for this purpose.

Your personal data will be used exclusively by the Conair Group Limited, companies within the Conair group, and their subcontractors.

Collected data are kept for a maximum period of 3 years from the date of our last contact with you.

In accordance with the General Data Protection Regulation, you have the right to access, rectify, delete, or object to the processing of your data for legitimate purposes. You may exercise your rights by sending an email to or by addressing a letter to Maplewood, Crockford Lane, Chineham, Basingstoke, RG24 8AL, including a photocopy of your ID.

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